NYC Sidewalk Pros is a New York City, New York sidewalk installation and repair contractor serving homeowners, businesses, HOAs and municipalities across the metro since 2008.
Insurance adjusters review hundreds of claims a month. If your contractor's scope of loss is vague, missing photos or priced outside the carrier's baseline, the claim gets bounced back for "more information" — adding weeks or months. NYC Sidewalk Pros writes adjuster documentation that follows industry standards and clears review on the first pass.
Every documentation packet we produce includes: timestamped, georeferenced photos of every damaged section; line-item scope of loss in Xactimate-compatible format; mix design specifications and material costs; PSI and rebar callouts tied to NYC sidewalk code; and a written narrative that explains the cause of loss in plain English for adjusters who are not concrete specialists.
Timestamped, georeferenced damage photos
Drone aerials for properties over 5,000 sq ft
Xactimate-format line item scope of loss
Mix design specifications, PSI & rebar callouts
Code upgrade letter referencing NYC DOT spec
Narrative cause-of-loss writeup in plain English
We also document what's not covered. Pre-existing wear, gradual settling and freeze-thaw cracking are separated from the storm or impact damage so the adjuster can clearly see what's claimable. That transparency keeps carrier relationships strong and your claims moving fast.
For property managers and HOA boards with multiple buildings, we offer a documentation retainer that puts our team on call for any sudden sidewalk damage that may need to be claimed. The retainer covers same-day site visits, photo documentation, scope of loss and adjuster meetings for any number of properties in the agreed portfolio.
Our Documentation for Adjusters Process
Every documentation for adjusters project we accept in the New York City metro follows the same four-step process. It keeps timelines predictable, pricing transparent, and quality consistent from the first call to the final cure.
01
Site Inspection
Foreman documents every damaged section with timestamped, georeferenced photos.
02
Scope Writing
Xactimate-format line items, mix design specs and code references compiled into a single PDF.
03
Narrative Drafting
Plain-English cause-of-loss writeup so the adjuster can review without subject-matter expertise.
04
Delivery & Followup
Packet emailed to you and the adjuster; our team is available to answer questions during review.
Typical New York City Pricing
Most projects fall in the following price ranges. Final quotes depend on access, removal scope and NYC DOT sidewalk permit fees.
Service Item
Price (NYC metro)
Single-property documentation packet
$385 flat
Drone aerial photography (large property)
from $385
Code upgrade letter (Ordinance & Law)
$125
Adjuster on-site meet (per visit)
$185
Property manager retainer (per quarter)
from $3,400
Supplement letter (additional scope)
$95
FAQs
Common Questions About Documentation for Adjusters in NYC
Public adjusters take 10–20% of the settlement and rarely have field knowledge of concrete construction. A licensed contractor's scope is technically authoritative and free if you proceed with the repair.
Xactimate is the industry-standard estimating software adjusters use. Writing scopes in its format means line items match exactly to the database the adjuster already uses, eliminating disputes.
No. We offer documentation as a stand-alone service. If you choose another contractor for repair, you keep the packet and pay only the documentation fee.
Same-day for emergencies; 48–72 hours for routine claims. Drone work adds a day depending on weather.
